Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Pocono Mountain Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Pocono Mountain Recovery Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Insurance & Payment Information

Don’t let financial concerns prevent you from seeking treatment. At Pocono Mountain Recovery Center, our experts can answer all of your questions about insurance and other payment-related matters. Contact us today to get the information you need to make the best decisions for yourself or a loved one.

Most Major Insurances Accepted

Pocono Mountain Recovery Center accepts most major forms of insurance, including Aetna, Blue Cross Blue Shield, and Cigna, and we always welcome the opportunity to partner with new providers. 

To determine if you’ll be able to use your insurance to fund your treatment at Pocono Mountain, simply call us at your convenience. During your call, a member of our team will collect some basic information from you. This will enable our experts to work directly with your insurer to confirm your coverage and ensure that you can access all benefits to which you are entitled. 

Our insurance confirmation and benefits verification service is provided free of charge and does not require any commitment on your part. Our sole reason for providing this service is to ensure that you get the answers you need so that you can make the most informed decisions for yourself or on behalf of a loved one. 

If you do not have insurance coverage, please don’t let this stop you from contacting us. Many individuals and families are pleasantly surprised at our ability to work with them to develop flexible payment plans that fit their budget, or to help them explore alternative means of financing their treatment.  

To learn more about using insurance or private funds to pay for care, or for answers to any other questions you may have about treatment at Pocono Mountain, please don’t hesitate to contact us at your earliest convenience. A friendly and knowledgeable member of our team is available to speak with you 24/7. We look forward to helping you decide if Pocono Mountain Recovery Center is the perfect place for you or your loved one. 

Insurance Providers We've Worked With

The following are among the many insurance companies that we have worked with in the past: 

  • Aetna
  • Allied Trades Assistance
  • Ashmed Health LLC
  • Beacon Health Options
  • Blue Cross Blue Shield – Blue Card Plans
  • Blue Cross of NEPA HMO
  • Capital District Physicians CDPHP
  • CCBH Western Behavioral Health
  • Central PA Teamsters
  • Cigna
  • Continental Benefits
  • Emblem Health
  • GEHA
  • Geisinger Health Plan
  • GHI
  • Healthgram
  • Highmark BCBS – Federal, Local, HMO
  • Horizon BCBS of NJ
  • Humana
  • Independence BCBS
  • Intergroup
  • Local 338
  • Magellan – Geisinger
  • Magellan – Pinnacle
  • Magellan – Summit
  • Magnacare
  • Mental Health Consultants
  • Meritain Health
  • MHA Nation
  • Mine & Associates Inc
  • Multiplan
  • National Benefit Fund 1199
  • Optum – All Savers
  • Optum – Oxford
  • Optum – United Healthcare
  • Optum – PEBTF (UBH)
  • Optum – UMR
  • Qualcare
  • Quest Behavioral Health
  • Teamsters Center Services Fund
  • Triwest Healthcare Alliance
  • United Healthcare
  • UPMC
  • Value Options

Please note that this is only a partial list of the many insurers who have covered their members’ treatment at Pocono Mountain Recovery. If your insurance provider is not listed aboveyour care may still be covered.  

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