Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Pocono Mountain Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Pocono Mountain Recovery Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Our Admission Process

We strive to ensure that beginning treatment at Pocono is a frustration-free process. If you have any questions about how to take the next step, don’t hesitate to reach out.

Admission Criteria

In order to receive treatment at Pocono Mountain Recovery Center, a person must meet the following criteria:

  • Pocono Mountain Recovery Center treats adult men and women, aged 18 and above
  • Patients must have a primary diagnosis of a substance use disorder
  • Patients with various co-occurring mental health disorders may be accepted as long as their symptoms are stable, they are not experiencing psychosis, and they are not a threat to themselves or others
  • Patients must be ambulatory and free of any medical conditions that will prevent them from fully engaging in all therapeutic activities

Step 1: Phone Call & Admission Approval

For individuals who meet the criteria listed above, admission to Pocono Mountain Recovery Center can start with one phone call. When a prospective patient or family member contacts us, he or she will speak with an intake coordinator who will gather pertinent information, determine the individuals’ suitability for our program, and verify his or her insurance benefits or other necessary payment-related details.

Following this conversation, the intake coordinator will contact the relevant member or members of our staff to confirm the patient for admission.

Step 2: Arrange Transportation

Once the individual has been approved for admission, we will discuss transportation arrangements. Depending upon the patient’s needs, transportation may be arranged by the staff at Pocono Mountain Recovery Center, the patient, a family member of the patient, or the referring professional.

Step 3: Arrive at Facility & Begin Treatment

When the patient arrives at our campus, he or she will be greeted by a friendly member of our staff and will be escorted to a meeting with our admissions coordinator. While with our admissions coordinator, the new patient will complete some basic necessary paperwork and will receive a welcome packet that describes the policies and procedures that will guide his or her time in treatment.

Following this meeting, the new patient will meet with one of our nurses for a thorough biopsychosocial evaluation. The information that is collected during this evaluation will form the basis of the patient’s personalized treatment plan. The better we are able to understand the patient’s symptoms and identify the issues that have contributed to or been exacerbated by his or her struggles, the better we will be able to provide focused care that will prepare him or her to achieve long-term recovery.

More Information

To learn more about our admissions process, or for answers to any additional questions that you may have about any aspect of treatment at Pocono Mountain Recovery Center, please feel free to contact us at your convenience. We look forward to speaking with you and to providing you with the information that you need in order to make the best treatment-related decision for yourself or for your loved one.

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