Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Pocono Mountain Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Pocono Mountain Recovery Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Information for Professional Referrals

We strive to help you find the best care for your patient. If you feel that your patient would benefit from our treatment, don’t hesitate to give us a call.

Our Levels of Care

We offer a top notch residential program with detoxification services, a high quality partial hospitalization program (PHP), an exemplary intensive outpatient program (IOP), and a variety of other extended and continuing care options that are designed to meet the needs of numerous individuals. Additionally, we have purposely made the accessibility of these programs simple, so that anyone can contact us and begin the process of admissions as soon as such services are needed.

Common Referral Sources

We are proud of the relationships that we have formed with other professionals in our area and are always excited to have the opportunity to work with other care providers who feel that our services can help the individuals that they are treating or come in contact with. We rely on our old and new professional relationships to help us spread the word about our high-quality care so that we are able to help as many individuals as possible break free from substance use concerns.

As a leading provider of substance abuse treatment, we have extensive experience in working with a myriad of professionals from several different disciplines. Among the many types of professionals and entities who refer patients to our center, the following are the most common:

  • Addiction specialists
  • Counselors
  • Employee assistance programs (EAPs)
  • Outpatient treatment providers
  • Physicians
  • Providers of detoxification services
  • Social workers
  • Therapists
  • Union Contracts

The above list of professionals and entities is by no means an exclusive list. As stated, we gladly welcome the opportunity to work with other professionals or persons who feel they know someone who would benefit from receiving care at Pocono Mountain Recovery Center.

The Referral Process

The capacity in which we work with outside professionals can be as collaborative as the patient’s needs require. Our admissions team can be contacted, will provide information about our treatment, and describe the process of admissions. Additionally, during this same phone call, referents can learn about the many ways in which we work with referring professionals if it appears that the individual being referred is appropriate for care at Pocono Mountain Recovery Center.

When a professional refers a patient to our center, we can work with him or her in the following ways once our staff has secured the individual patient’s consent to speak with other parties:

  • Our staff can provide information about the patient’s treatment plan and consult with the referent to learn about the methods of care that the patient had previously responded well to. In doing so, we believe this adds to the substance and quality of the treatment plan put in place.
  • We can provide updates on the patient’s progress and also consult with the referent should it appear that the patient’s needs have changed. We believe that by providing such updates, it allows referents to be better prepared for providing care once the individual has been discharged from our center.
  • When necessary, we can include the referent in individual therapy sessions when it is deemed clinically appropriate to the patient’s progress.
  • Should a patient wish to speak with a referent while in treatment, we can facilitate this communication or, as previously stated, arrange for an individual therapy session to take place.
  • We can include the referring professional in the discharge planning process so that he or she is aware of our staff’s recommendations for follow-up services once the patient’s time at Pocono Mountain Recovery is complete. We can also collaborate with the referent when it is necessary to return the patient to his or her care.
  • We can inform the referent if the patient should discontinue treatment at our center if the individual elects to leave against medical advice.

If there is another capacity in which we are needing to work with outside professionals for the betterment of the patient’s care, we are happy to accommodate such circumstances in a manner that also benefits the referring professional as well.

If you are a professional who is currently treating an individual, or if you have come across a person who may benefit from the treatment that Pocono Mountain Recovery Center has to offer, do not hesitate to contact our center at your convenience. Our staff is ready, willing, and able to assist you and the individual you are referring in any way possible, and we look forward to working with you in the future.

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